Experience. Design. Systems.
From startups to enterprise, I create intuitive UX and scalable systems to eliminate friction between product and engineering. I’ll lead, fill gaps, or audit and coach you to the next level.
Award-winning Products & Processes
Xerox: Iterative rapid prototyping and modern design ops in legacy teams; award-winning results.
Interactive Engagement Experiences
PepsiCo: Interactive mutli-device experiences strengthening sales funnels.
Multiplatform Gaming Innovation
MSM: Designing and leading a unique gaming experience generating leads and engaging users.
Scaling Product/Design Ops
WAE: Designing and launching a new startup while delivering user satisfaction improvements.
Experience Design That Delivers
Hiring UX shouldn’t feel like bluffing through a foreign language. Hit the ground running with a purpose-built experience design practice with a service mindset and actionable feedback loops.
- Scalable balance across discovery, research and active development.
- Process playbooks, governance models, docs and agile rituals to shape team culture from day one.
- UX-first staffing support and recruiter resources without the jargon and buzzwords.
Systems That Scale
Investing in the UX of systems/ops helps me build the trust and tooling to turn a source of friction into your team’s secret weapon.
- Maintain clarity and alignment across research, design, and dev.
- Scalable delivery workflows, Figma design systems, automated tooling and AI-enhancement.
- Docs that stay useful and organized. No more Slack archaeology.
Leadership That Drives Change
Uncover and exploit the hidden leverage points that unlock a more resilient and collaborative human-centered culture.
- HCD Integration Audits pinpoint opportunities for leveling up your orginization’s user-centered culture.
- Hands-on coaching, custom playbooks, and automated solutions ensure to achieve that potential.
- Maintain trajectory with flexible arrangements including fractional consulting, advisory retainers, and embedded SMB support.
What Others Are Saying
From SMBs and startups to giants like Apple, Verizon, and Xerox, I focus on having a cultural impact that outlives my time on a project. Here’s what some have to say:
David could always be counted on to deliver unique solutions. In one instance, I needed the prototype to be in a specific state for user testing while other teammates needed to interact with it simultaneously to administer bug-fixes. David was able to program the prototype in a way that let me conduct user testing without interfering with the updates to the prototype. He is an outstanding problem solver.
Trish Terrance
UX Research, Xerox
David has proven to be a great team player, coordinator, and facilitator in organizing Upstate UX. He also formed and successfully ran the Crashtest group, and was absolutely instrumental in helping it achieve the success and praise it now sees.
Sean Boyle
Senior Lecturer @ RIT
Dave has a special ability to build communities of designers and help others create cool things. I have benefited a ton from his User Experience group Upstate UX. I feel lucky to know someone who creates such amazing resources for the community.
Jennifer Kotler
UX Designer @ Space Telescope Institute