Award-winning Product UX

Award-winning Product UX

Xerox: Iterative rapid prototyping and modern design ops in legacy teams; award-winning results.

Interactive Engagement Experiences

Interactive Engagement Experiences

PepsiCo: Interactive mutli-device experiences strengthening sales funnels.

Multiplatform Gaming Innovation

Multiplatform Gaming Innovation

MSM: Designing and leading a unique gaming experience generating leads and engaging users.

Scaling Product/Design Ops

Scaling Product/Design Ops

WAE: Designing and launching a new startup while delivering user satisfaction improvements.

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Experience Design That Delivers

Hiring UX shouldn’t feel like bluffing through a foreign language. Hit the ground running with a purpose-built experience design practice with a service mindset and rapid feedback loops.

  • Scalable balance across discovery, research and active development.
  • Process playbooks, governance models, docs and rituals to shape team culture from day one.
  • Staffing support and recruiter resources without dense jargon and buzzwords.
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Systems That Scale

Investing in the UX of systems/ops helps me build the trust and tooling to turn a source of friction into your team’s secret weapon.

  • Maintain clarity and alignment across research, design, and dev.
  • Scalable agile workflows, design systems, automated tooling and internal resources.
  • Docs that stay useful and organized. No more Slack archaeology.
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Leadership That Drives Change

Uncover and exploit the hidden leverage points that unlock a more resilient and collaborative human-centered culture.

  • HCD Capacity Audits pinpoint strategic opportunities for leveling up your cross-functional user-centered collaboration.
  • Hands-on coaching, custom playbooks, and automated solutions ensure to achieve that potential.
  • Maintain trajectory with flexible arrangements including fractional consulting, advisory retainers, and embedded SMB support.
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What Others Are Saying

From startups to enterprise teams like Apple, Verizon, and Xerox; here’s what they have to say:

David could always be counted on to deliver unique solutions. In one instance; he is an outstanding problem solver.
Trish Terrance

Trish Terrance

UX Research, Xerox

David has proven to be a great team player, coordinator, and facilitator in organizing Upstate UX. He also formed and successfully ran the Crashtest group, and was absolutely instrumental in helping it achieve the success and praise it now sees.
Sean Boyle

Sean Boyle

Senior Lecturer @ RIT

Dave has a special ability to build communities of designers and help others create cool things. I have benefited a ton from his User Experience group Upstate UX. I feel lucky to know someone who creates such amazing resources for the community.
Jennifer Kotler

Jennifer Kotler

UX Designer @ Space Telescope Institute